FAQ’s

A: When Orion displays “No Signal”, please check the following :

• Make sure Orion is connected to power (using the Nintendo Switch adapter or a power bank).
• Please ensure that your Nintendo Switch console has battery power and is powered on.
• Ensure your Nintendo Switch is inserted into the slot on the back cover of Orion with the screen facing forward.
• If the Nintendo Switch has been inactive for a period of time, it may enter sleep mode, causing Orion to also enter sleep mode. At this point, waking up the ORION monitor cannot turn on the Nintendo Switch because the Switch is the signal source, and the ORION is the display. The ORION functions passively and cannot wake up the Switch. This is similar to how a computer can wake up a monitor, but the monitor cannot wake up the computer. In this situation, the consumer needs to press the “HOME” button on the Joy-Con controllers to wake up the Switch.
• Due to the unique charging protocol of the Switch Type C, the boot time may be as long as 6-8 seconds, which may cause the end user to think it hasn’t booted.
• If the end user is using a non-Switch power adapter, some power adapters may have special PD charging protocols that are incompatible with the Switch, such as the iPhone 15’s power adapter. Therefore, it is recommended that the end user use the Switch’s adapter.
  See the explanation video: https://www.armorrtech.com/Orion-faq/NoSignal-faq.mp4

A: Orion is compatible with Nintendo Switch and Nintendo Switch OLED.

A: No, Orion does not include a Nintendo Switch.

A: Orion has been designed with meticulous attention to cooling. We have ventilation openings on the back cover of Orion, so it will not cause overheating of the Nintendo Switch or Nintendo Switch OLED.

A: Orion functions similarly to a display monitor. It supports HDMI devices such as gaming consoles or laptop, and can also connect to Type C interface smartphones, including iPhone 15 and most Android phones, allowing the phone screen to be displayed directly on Orion. However, please note:

• If your phone’s Type C interface is only used for charging and not a full-function Type C, the phone screen cannot be synchronized on Orion.
  
• When connecting the phone to the Type C interface inside the Orion back cover, a male/female Type C cable is required.
  

A: No, Orion does not have a built-in battery. When using Orion, you can connect the Nintendo Switch adapter or use a compatible power bank. Orion has a specially designed power bank strap that allows you to easily attach your power bank to Orion. An 8000mAh to 10,000mAh power bank can typically power Orion for 3-4 hours.

A: No, in addition to using a power bank, you can also connect the Nintendo Switch’s original adapter to Orion.

A: No, Orion does not come with an adapter. Please make sure to use the Nintendo Switch’s original adapter or a compatible power bank. Due to the variety of adapters on the market, we cannot confirm which ones are incompatible. Therefore, the end user use the Nintendo Switch’s original adapter if they choose to use an adapter.

A: No, Orion is not a touchscreen.

A: Yes, the Joy-Con controllers on Orion are detachable for convenient portability. When Orion is shipped from the factory, the controllers on both sides are actually detached and placed in the box. You can easily install the controllers following the instructions in the manual.